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FAQ`s

Thank you for stopping by our FAQ section. 
If you cannot find the answer of your question here, we ask you to please contact us at Contact@Thor.Photography and we will do our best to assist you.

 

Artwork

Limited Edition Collection


Acrylic Blocks

Acrylic Blocks

Open Edition Collection

Spartan Executive

Limited Edition Collection

What is the “Limited Edition Collection”?

The Limited Edition photographs are offered from a maximum collection of 150 worldwide, across all sizes produced. This will give a higher value to your investment compared with the Open Edition Collection, which is available in much larger quantities. Our Limited Edition Collection is reserved for the collector who is looking for something truly special. These are obviously more costly due to their extremely limited availability and the cost of crafting one of the most exclusive photographic art presentations currently available across the industry.

The first 25 art pieces are available at a fixed price. When the first 25 pieces are acquired, the price will automatically increase for every 25 pieces sold and thereafter until it reaches 125. The last 25 pieces will increase in price for each art piece acquired until the collection is sold out. The sooner you acquire a limited edition art piece, the higher the value of your investment will become over time. Once a limited edition art piece becomes sold out, the artwork will no longer be available. 

Each limited edition art piece is delivered with a Certificate of Authenticity to ensure the security and genuineness of the artwork and to minimize the risk of forgery or duplication. Each Certificate of Authenticity has a unique edition number, handwritten and signed by the Artist.

All Limited Edition photographs are produced on the highly specialized and superior Fujiflex Crystal Archive photographic material resulting in exceptionally high quality, high gloss photographic prints that contain vivid colors and remarkable archival properties. The limited edition prints are professionally mounted face-first onto 1/8″ TruLife™ acrylic with diamond polished edges. The TruLife™ acrylic is then mounted to sturdy aluminum Dibond® backing, known for its remarkable stability and low weight.

This unique mounting solution protects the piece from dust, humidity and UV rays to prevent fading while showcasing the impeccable image quality, with a vibrant clarity of colors and remarkable depth of contrast.

Product Details:

Fujiflex Crystal Archive
Fujiflex Crystal Archive Printing Material produces exceptional quality prints, characterized by wide tonal range, whiter whites and improved D-max, while maintaining distinctive eye-catching color, durability, and excellent surface smoothness and flatness.

Fujiflex Crystal Archive is a highly specialized and superior photographic material. Fujiflex is a silver halide based polyester that produces exceptionally high quality, high gloss photographic prints that contain vivid colors and remarkable archival properties. We use this material exclusively for all of our Limited Edition photographic prints.

Fujiflex Crystal Archive is rated as having a life span, as an unframed photograph up to 70 years, with no signs of degradation.

Unlike inkjet printing, printing to Fujiflex Crystal Archive is a specialized process using Chromira LED exposure technology. Photographs are not printed to the Fujiflex polyester material, they are exposed into the silver halide base with red, green and blue LED globes. The exposed Fujiflex is then processed in photographic chemistry to produce archival Digital C type photographic prints that we feel show the true beauty of our photographs.

TruLife™ Acrylic

truelife

TruLife features a single-sided virtually invisible anti-reflective coating allowing viewers to see the finest details. TruLife also is UV-filtering, abrasion resistant, and anti-static offer uncompromising protection and preservation.
  • Anti-reflective—reflections are nearly invisible when image is printed or face mounted
  • Vibrant colors, depth, and clarity
  • Abrasion resistance
  • Anti-static properties to minimize dust
  • 99% UV protection
  • Cleans like glass—no special acrylic cleaner required

Unlike traditional glass, where light simply passes through, the light refracts within the acrylic creating remarkable depth and brilliance. Details appear to emerge in 3D and light-activated silver halide give the artwork the appearance that it`s being illuminated from behind.

The frameless acrylic face mount offers an incredibly modern and brilliant display that no other presentation can match.

AcrylicCornerLava

Dibond®
Dibond® is the industry’s leading aluminum composite material (ACM) for more than 15 years.  It is comprised of two pre-painted sheets of .012″ aluminum with a solid polyethylene core. Made In USA.
  • Excellent for digital printing as well as mounting
  • Flattest panel on the market
  • Superior surface protects expensive digital and screen printed graphics
  • Provides excellent durability
  • Won’t bow or oil can
  • Approximately one-half the weight of aluminum

 

DesertCathedralSeal
HangingHardware
How to order a Limited Edition art piece:

The Limited Edition Collection is available for order in the Thor Photography Gallery/Shop

Size:

Please see available sizes for your selected art piece in the Thor Photography Gallery/Shop.
Spectacular multi-panel solution is available for selected pieces in 96″ x 128″  (2.43 x 3.25 meter)

Crafting Your Artwork:

All acrylic products are 100% handcrafted by our skilled craftsmen in our U.S. Print Lab.
Production time for standard sizes is typically 1 week.  For custom sizes it’s about 1-2 weeks.

Shipping:

All orders are packaged carefully and shipped to you directly in a high quality durable fine-art box for maximum protection.

U.S. Orders:
We offer free U.S. shipping on all Limited Edition art pieces.

International Orders:
Please contact us before placing an order to receive an accurate shipping cost.
International shipping cost will be sent in a separate invoice.

Manufacturing will commence as soon as payment is received for the following:
-Original Thor Artwork (ordered through the Thor Photography online store)
-International shipping (invoice will be sent by email)

International shipping costs are based on a combination of the following:
-Weight and dimensions of the package.
-Method of shipment
-Destination country – your location

Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

If your item is an international delivery and has not arrived within the stated timeframe, the first thing to do is to inquire with your country’s mail customs department. If your item is held up in customs, please contact us via the contact form. Provide the order number and date of order so we can look it up in our system.

While we take great care in how we package the art, shipping damage can occur.  In the unlikely event that the art piece arrives damaged we ask you to contact us immediately and take a few pictures of the box and the art. Each package is fully insured by us and we will replace it immediately.

Installation:

Your artwork has been shipped with the correct hanging equipment already attached to the back of the frame. Picture hangers and/or wall anchors are recommended but are not included with your purchase, as we are not aware of how and where you wish to mount your art piece. Hanging hardware should be used in conjunction with the proper type of wall on which it will hang.

ATTENTION!

Do not hang artwork directly above sleeping areas or where people will be hurt if prints falls of the wall for any reason including in the event of earthquake.

What type of environment is best to display my image?

Our Fine Art is developed using the most advanced technology and the finest materials. While measures have been taken 
to provide UV protection, it is best to avoid displaying your art piece in direct sunlight, high humidity, or high temperatures. Temperatures in excess of 75°F, direct sunlight, or humidity above approximately 60% could cause damage to your art piece, including but not limited to fading in the photograph or the formation of bubbles on the mounted image.

Lighting Instructions:

Lighting your image properly involves using a mixture of spotlights and spreads. The proper degree of spread will depend on the distance of the light fixture from the artwork. While several light bulbs can sufficiently light your image, MR16 halogen bulbs are highly recommended.

Cleaning Instructions:

Caution should be used whenever it is necessary to clean the surface of your acrylic artwork.

We would recommend using Tru Vue’s “Premium Clean Glass Cleaner.” It is ammonia-free, soap-free, static-free, non-streaking, and leaves no residue. We recommend spraying the cleaning solution onto a soft cotton rag and then gently clean the surface of your acrylic in circular motions.

Dry or gritty cloths may cause surface scratches on the surface. Do not use window cleaning sprays (such as Windex), kitchen scouring compounds, or solvents such as acetone, gasoline, or lacquer thinner to clean your image or risk permanent damage to your image.

Acrylic Blocks

What is an “Acrylic Block”?

The acrylic blocks are handcrafted by face mounting a high-end luxurious metallic print, onto a beautifully polished 1″ thick crystal-clear acrylic block. Each piece is diamond polished to clear, glassy perfection. The image is completely pure and elegant and with brilliant colors. The acrylic block’s depth effect gives your image a fascinating, prominent character.

Whether you want to surprise someone special or keep for yourself, the acrylic blocks are a decorative home accessory and a sophisticated gift.
BlockTUMBNAIL

How to order an Acrylic Block:

Acrylic Blocks are available for order in the Thor Photography Gallery/Shop

Size:

9″ x 6″ x 1″

12″ x 9″ x 1″

Material:

Crystal-clear acrylic with diamond polished edges
Acrylic blocks have a shiny reflective surface.

Crafting Your Artwork:

All acrylic blocks are 100% handcrafted by our skilled craftsmen in our U.S. Print Lab.
Production time for standard sizes is typically 4-6 business days.  For custom sizes it’s about 7-8 business days.

Shipping:

We offer free shipping on all acrylic blocks and ship internationally. All orders are packaged carefully and shipped in a high quality durable fine-art box for maximum protection.

U.S. domestic ground shipping is 1-5 business days. International shipping time varies on your location.

Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

If your item is an international delivery and has not arrived within the stated timeframe, the first thing to do is to inquire with your country’s mail customs department. If your item is held up in customs, please contact us via the contact form. Provide the order number and date of order so we can look it up in our system.

While we take great care in how we package the art, shipping damage can occur.  In the unlikely event that the art piece arrives damaged we ask you to contact us immediately and take a few pictures of the box and the art. Each package is fully insured by us and we will replace it immediately.

Installation:

Once your artwork has been delivered, you can hang it straight on the wall – the hanging hardware is included in the price.

ATTENTION!

Do not hang acrylic blocks directly above sleeping areas or where people will be hurt if the block falls of the wall for any reason including in the event of earthquake.

What type of environment is best to display my art piece?

Our acrylic blocks are developed using the most advanced technology and the finest materials. While measures have been taken
to provide UV protection, it is best to avoid displaying your acrylic block in direct sunlight, high humidity, or high temperatures. Temperatures in excess of 75°F, direct sunlight, or humidity above approximately 60% could cause damage to your art piece, including but not limited to fading in the photograph or the formation of bubbles on the mounted image.

Lighting Instructions:

Lighting your acrylic block properly involves using a spotlight. MR16 halogen light bulb is highly recommend. The proper degree of spread will depend on the distance of the light fixture from the acrylic block.

Cleaning Instructions:

Extreme caution should be used whenever it is necessary to clean the surface of your acrylic block. Per the manufacturer’s instructions, wet a lint free, microfiber cloth with a product called Kleenmaster Brillianize or Novus #1 and apply only light pressure. This will not only clean the acrylic, but will also polish the acrylic and help alleviate any finger print marks.

Dry or gritty cloths may cause surface scratches and create a static electric charge on the surface. Do not use window cleaning sprays (such as Windex), kitchen scouring compounds, or solvents such as acetone, gasoline, or lacquer thinner to clean your image or risk permanent damage to the acrylic surface.

Open Edition Collection

What is the “Open Edition Collection”?

All Open Edition photographs are produced on the highly specialized and superior Fujiflex Crystal Archive photographic material resulting in exceptionally high quality, high gloss photographic prints that contain vivid colors and remarkable archival properties. The prints are professionally mounted face-first onto 1/8″ TruLife™ acrylic with diamond polished edges. The TruLife™ acrylic is then mounted to sturdy aluminum Dibond® backing, known for its remarkable stability and low weight.

This unique mounting solution protects the piece from dust, humidity and UV rays to prevent fading while showcasing the impeccable image quality, with a vibrant clarity of colors and remarkable depth of contrast

Product Details:

Fujiflex Crystal Archive
Fujiflex Crystal Archive Printing Material produces exceptional quality prints, characterized by wide tonal range, whiter whites and improved D-max, while maintaining distinctive eye-catching color, durability, and excellent surface smoothness and flatness.

Fujiflex Crystal Archive is a highly specialized and superior photographic material. Fujiflex is a silver halide based polyester that produces exceptionally high quality, high gloss photographic prints that contain vivid colors and remarkable archival properties. We use this material exclusively for all of our Limited Edition photographic prints.

Fujiflex Crystal Archive is rated as having a life span, as an unframed photograph up to 70 years, with no signs of degradation.

Unlike inkjet printing, printing to Fujiflex Crystal Archive is a specialized process using Chromira LED exposure technology. Photographs are not printed to the Fujiflex polyester material, they are exposed into the silver halide base with red, green and blue LED globes. The exposed Fujiflex is then processed in photographic chemistry to produce archival Digital C type photographic prints that we feel show the true beauty of our photographs.

TruLife™ Acrylic

truelife

TruLife features a single-sided virtually invisible anti-reflective coating allowing viewers to see the finest details. TruLife also is UV-filtering, abrasion resistant, and anti-static offer uncompromising protection and preservation.
  • Anti-reflective—reflections are nearly invisible when image is printed or face mounted
  • Vibrant colors, depth, and clarity
  • Abrasion resistance
  • Anti-static properties to minimize dust
  • 99% UV protection
  • Cleans like glass—no special acrylic cleaner required

Unlike traditional glass, where light simply passes through, the light refracts within the acrylic creating remarkable depth and brilliance. Details appear to emerge in 3D and light-activated silver halide give the artwork the appearance that it`s being illuminated from behind.

The frameless acrylic face mount offers an incredibly modern and brilliant display that no other presentation can match.

AcrylicCornerSpartan

Dibond®
Dibond® is the industry’s leading aluminum composite material (ACM) for more than 15 years.  It is comprised of two pre-painted sheets of .012″ aluminum with a solid polyethylene core. Made In USA.
  • Excellent for digital printing as well as mounting
  • Flattest panel on the market
  • Superior surface protects expensive digital and screen printed graphics
  • Provides excellent durability
  • Won’t bow or oil can
  • Approximately one-half the weight of aluminum

 

 

U.S. Orders:
We offer free U.S. shipping on all Open Edition artwork.

International Orders:
Please contact us before placing an order to receive an accurate shipping cost.
International shipping cost will be sent in a separate invoice.

Manufacturing will commence as soon as payment is received for the following:
-Original Thor Artwork (ordered through the Thor Photography online store)
-International shipping (invoice will be sent by email)

International shipping costs are based on a combination of the following:
-Weight and dimensions of the package.
-Method of shipment
-Destination country – your location

Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

AcrylicSpartan
Acrylic Horizontal Back no hologram
How to order a Open Edition art piece:

The Open Edition Collection is available for order in the Thor Photography Gallery/Shop

Size:

Please see available sizes for your selected art piece in the Thor Photography Gallery/Shop.

Crafting Your Artwork:

All acrylic products are 100% handcrafted by our skilled craftsmen in our U.S. Print Lab.
Production time for standard sizes is typically 1 week.  For custom sizes it’s about 1-2 weeks.

Shipping:

All orders are packaged carefully and shipped to you directly in a high quality durable fine-art box for maximum protection.

U.S. Orders:
We offer free U.S. shipping on all Open Edition art pieces.

International Orders:
Please contact us before placing an order to receive an accurate shipping cost.
International shipping cost will be sent in a separate invoice.

Manufacturing will commence as soon as payment is received for the following:
-Original Thor Artwork (ordered through the Thor Photography online store)
-International shipping (invoice will be sent by email)

International shipping costs are based on a combination of the following:
-Weight and dimensions of the package.
-Method of shipment
-Destination country – your location

Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

If your item is an international delivery and has not arrived within the stated timeframe, the first thing to do is to inquire with your country’s mail customs department. If your item is held up in customs, please contact us via the contact form. Provide the order number and date of order so we can look it up in our system.

While we take great care in how we package the art, shipping damage can occur.  In the unlikely event that the art piece arrives damaged we ask you to contact us immediately and take a few pictures of the box and the art. Each package is fully insured by us and we will replace it immediately.

Installation:

Your artwork has been shipped with the correct hanging equipment already attached to the back of the frame. Picture hangers and/or wall anchors are recommended but are not included with your purchase, as we are not aware of how and where you wish to mount your art piece. Hanging hardware should be used in conjunction with the proper type of wall on which it will hang.

ATTENTION!

Do not hang artwork directly above sleeping areas or where people will be hurt if prints falls of the wall for any reason including in the event of earthquake.

What type of environment is best to display my image?

Our Fine Art is developed using the most advanced technology and the finest materials. While measures have been taken 
to provide UV protection, it is best to avoid displaying your art piece in direct sunlight, high humidity, or high temperatures. Temperatures in excess of 75°F, direct sunlight, or humidity above approximately 60% could cause damage to your art piece, including but not limited to fading in the photograph or the formation of bubbles on the mounted image.

Lighting Instructions:

Lighting your image properly involves using a mixture of spotlights and spreads. The proper degree of spread will depend on the distance of the light fixture from the artwork. While several light bulbs can sufficiently light your image, MR16 halogen bulbs are highly recommended.

Cleaning Instructions:

Caution should be used whenever it is necessary to clean the surface of your acrylic artwork.

We would recommend using Tru Vue’s “Premium Clean Glass Cleaner.” It is ammonia-free, soap-free, static-free, non-streaking, and leaves no residue. We recommend spraying the cleaning solution onto a soft cotton rag and then gently clean the surface of your acrylic in circular motions.

Dry or gritty cloths may cause surface scratches on the surface. Do not use window cleaning sprays (such as Windex), kitchen scouring compounds, or solvents such as acetone, gasoline, or lacquer thinner to clean your image or risk permanent damage to your image.

 

Ordering Artwork

Many factors dictate the maximum size that the Artis feels comfortable printing for any given image, such as the digital format and conditions at the time of capture. Images will only be printed in sizes that meet the Artist high expectations for quality and detail throughout.

The Thor Photography website use PayPal and 256 bit SSL encryption to protect the security of your credit card transaction.

paypal-logo

Ordering Artwork

How can I acquire a Thor Fine Art Original?

All orders can be placed online via computer or mobile devices. Occasionally you will be able to acquire an art piece directly from a museum during exhibitions. Please contact us or see our News section for details on the next upcoming exhibition.

Secure Purchase

Is it secure to order an art piece from the Thor Fine Art website?

We use 256 bit SSL encryption to help protect the security of credit card transactions. We do not store credit card information after the transaction has been completed. We apologize for any inconvenience on needing to re-enter credit card information each time you order, but we believe this process helps protect your sensitive credit card information.

Color Matching

You acknowledge and understand that (a) colors as seen on a computer monitor may not look the same as the colors as they appear on our manufactured product, and (b) no guarantee is made that any image as seen online will necessarily match exactly the colors on the final product.

Product Illustrations

You acknowledge and understand that the product illustrations in the Thor Photography website may represent different product options, i.e. both custom and standard orders. We advise our Customers to read the product description for accurate product details and measurements when placing an order.

Accurate Information

Importance of submitting accurate information

You are responsible for supplying all required information when submitting an order, including complete name, shipping and billing address (no P.O. Boxes), telephone number, valid e-mail address, and valid payment method. No responsibility is assumed for mis-delivery due to incorrect information supplied by a customer. Thor Photography reserves the right to refuse or cancel any order at any time, in which case the customer’s sole remedy is a refund of any payment(s) made for such order.

Order Status

How can I check the status of my order?

To access order information, you must sign up for a Thor Photography account. Just login to your account and go to the account history tab. From this page you will see the status of all current and past orders. If your order has shipped, we will email you the tracking number. You can also find your tracking number for open orders on the order details page in your account history. If you choose to order as a guest without creating an account, this function will not be available but we will still send you email confirmations of your order and your shipment.

Change Order

Can I change my order after I have placed it?

It is not possible to change your order after the production process for your work has begun.  The only exception is the delivery address, which can be changed if your order has not yet been shipped. Please contact Thor Photography customer service by clicking here.

Large Size Multi-Panel Installation

I would like to order a very large print, possibly divided in sections, for large installations. Is this possible?

If you are interested in purchasing a large installation piece, please fill out our Contact Form (subject: Large Size Artwork Installation) and let us know the details of your project including image name, image size, location of installation, and approximate project budget.

Large Quantity Order

We would like to purchase artwork in large quantities. Do you provide a discount for large orders?

If the artwork ordered in large quantities is for private collectors, corporate gifts, special events, placement in hotel rooms or corporate offices, etc. we do provide discounts. Please fill out our Contact Form (subject: Large Quantity Order) and let us know your order quantity, budget, and project details.

Thor Photography Return Policy

All orders are packaged carefully and shipped in a high quality durable fine-art box for maximum protection. Sometimes however, accidents or errors may occur.

Thor Fine Art Photography must be notified of faulty, damaged, or incorrect products as soon as possible following your order being delivered. If you are in any way unsatisfied with your purchase from Thor Fine Art Photography, please contact us.

Unless there are prevailing exceptional circumstances, once an order has been placed and lodged with our printing lab, cancellations will incur a fee of up to 100% of payments made.

Please ensure you enter the correct delivery address as goods which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.

 

 

Copyright and Terms & Condition

Siegel rund mit Scherpe
Copyright AeroCam Norway

Thor Photography Copyright Policy

Copyright AeroCam Norway
All Original Material on this website is ©Thor Photography

You may not copy, distribute, download or exploit the content on this website, or use it for any other purpose.

Photographs are sold for display purposes only. No reproduction rights are granted or implied. The photographer retains full copyright of the image. Ownership of a print does not constitute ownership of copyright or any usage rights beyond private display purposes. Any unauthorized use constitutes a copyright infringement and may give rise to a claim for damages and/or be a criminal offence.

We take the theft of our work very seriously. Photographs are protected under international copyright law. Please note we always sue for compensation if any part of our photographs or website are found being used without prior written permission.

Should you wish to inquire about licensing usage rights for any other purposes, please contact us at: Contact@Thor.Photography

Thor Photography Terms & Condition

TERMS AND CONDITIONS

Thank you for visiting Thor.Photography

Guests (“You/User”) are welcome to view our website and to purchase photographic artwork as a guest or registered user under the following Terms and Conditions.

By using Thor Photography (“Our/We”) website you agree to abide by these Terms and Conditions, so please read them carefully. If you do not agree to the terms of use stated below, please refrain from using this website.

Intellectual Property Rigths

We are the owner and/or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved to Thor Photography.

The copyright for all the photographs and images used on this website, except where it is explicitly stated otherwise, belong solely to Thor Photography. No part of this website may be copied, performed, published, broadcast, or adapted for this or in any other medium without the prior written permission of Thor Photography except solely for your own personal and non-commercial use in accordance with the law.

You must not use any part of the materials on our site for commercial purposes without obtaining the proper license to do so from Thor Photography or our licensors.

Liability

Thor Photography has made every effort to ensure that all information contained within the website is correct at the time of going live to the extent permitted by law.Thor Photography shall not be liable to any person, for any loss or damage whatsoever, which may arise from any reliance upon the use of any dealings with any of the information contained in this website.

Privacy Policy

Information collection and use

Protecting your privacy online is paramount to us. We strive to keep your personal information confidential. We only require information from you on our order form to deliver the products and service you want, administer our business, and provide customer service. A user must provide correct information such as name, address, and e-mail address.

We may use your personal information to:
  • Process your purchase and arrange delivery
  • Confirm your orders
  • Respond to customer service requests
We do not:
  • Sell, rent or disclose any of your personal information to others
  • Disclose personal information to Third Party Service providers
  • Share or sell your personal information to others

Protection of Data

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors of this feature prior to redirection from the referring page. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

Providing security for the personal information you submit via our site is a top priority for Thor Photography. We use Secure Socket Layer (SSL) encryption for information you may provide when submitting credit card information and ordering online. We take commercially reasonable steps to provide security for your information once we receive it.

Site Changes

We aim to update our site regularly and reserve the right to change the content at any time. However, we reserve the right to make changes and/or additions to our policies, terms and conditions at any time.