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Collectors Guide


We are dedicated to customer service. If you need assistance completing your order or have any questions, we are here to help. You can contact a Customer Service Specialist by the online chat window in the lower right corner or you can send us an email by clicking here

Please see the list of Frequently Asked Questions for additional product information -> FAQs

 

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Customer Service Specialist

Please do not hesitate to contact us if you have any questions or need assistance in completing your order.

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Explore the Gallery

You can explore the art galleries listed under the Gallery tab in the Main Menu.

A slideshow will start when you enter the gallery. You can navigate the gallery by clicking on the arrows or the thumbnails.

You can open fullscreen mode by clicking on the icon in the lower right corner.

Fullscreen Mode 

Thumbnails are displayed by clicking on the tab located in the bottom center of the screen. 

You can exit the fullscreen mode by clicking on the X in the top right corner.

Click Select Options to customize your order

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Customizing your order

You can customize your order by selecting your preferred Art Medium and Size.

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Adding an item to your cart

After customizing your order you can add the item you wish to order to your cart by clicking the “Add to cart” button

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Adding additional items to your cart

If you wish to add more than one item to your order you can click on the “Continue Shopping” button.

You can review your cart at any time by clicking on the “My Cart” tab in the main menu.

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Change Currency

You can change to your preferred currency in the dropdown menu located in the top right corner.

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Proceed to checkout

When you are ready to complete your order you can click the “Proceed to checkout” button.

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Shipping & Billing Information

Please enter shipping and billing information to proceed with your order.

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Shipping Cost

We offer free worldwide shipping on all Canson®and Fujiflex fine art prints.

Shipping cost for TruLife™ Acrylic pieces vary depending on the size of the art piece and the destination. Shipping cost will automatically be updated in your cart when you have entered the shipping and billing information.

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Payment Options

We accept all major credit cards, including Visa, MasterCard and American Express. We also accept PayPal.

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Credit Card (Stripe)

Please enter your credit card details and click the terms and conditions checkbox.

You can then complete your order by clicking on the “Place order” button.

After payment is completed your will receive an order confirmation and receipt by email. You can access your orders in the “My Account” tab.

We will start crafting your fine art print / acrylic art piece and send you a tracking number as soon as it departs our print lab.

Thor Fine Art™ ensures full coverage for all shipments. We will replace any damages that occur during transit from our production facility to the destination address listed on your order.

You can contact us at any time if you have questions regarding your order.

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PayPal

After selecting the PayPal checkbox and confirmed you agree to the terms and conditions you can proceed to PayPal by clicking on the “Proceed to PayPal” button.

You will then be redirected to a secure PayPal server. Please follow the PayPal instructions to complete your purchase.

After payment is completed your will receive an order confirmation and receipt by email. You can access your orders in the “My Account” tab.

We will start crafting your fine art print / acrylic art piece and send you a tracking number as soon as it departs our print lab.

Thor Fine Art™ ensures full coverage for all shipments. We will replace any damages that occur during transit from our production facility to the destination address listed on your order.

You can contact us at any time if you have questions regarding your order.

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